Privacy Policy

Last Updated: July 2, 2026

Introduction

Thank you for visiting our website ("kdtechusa.com"). We are committed to protecting your privacy and handling your personal information in a transparent and responsible manner. This Privacy Policy describes how we collect, use, disclose, store, and protect information obtained through our Website, including information submitted through contact forms, file uploads, email communications, and other interactions with our business.

By using this Website, you consent to the collection and use of information as described in this Privacy Policy.

Information We Collect

We may collect information directly from you, automatically through your use of our Website, and from third-party service providers.

Information You Provide Directly

When you interact with our Website, you may voluntarily provide information including:

  • First and last name
  • Company or organization name
  • Job title
  • Email address
  • Telephone number
  • Mailing address
  • Industry and business information
  • Product and service inquiries
  • Project specifications and requirements
  • Messages and correspondence
  • Any photographs, images, drawings, CAD files, specifications, documents, or other files uploaded through our Website

Providing this information is voluntary; however, certain information may be necessary for us to respond to your inquiry or provide requested services.

Information Collected Automatically

When you visit our Website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Pages visited
  • Time and date of visits
  • Session duration
  • Clickstream and navigation data
  • Geographic location information derived from IP address
  • Website interaction and engagement data

Information from Third Parties

We may receive information from third-party providers, including:

  • Analytics providers
  • Advertising platforms
  • Marketing automation platforms
  • CRM systems
  • Social media platforms
  • Publicly available business databases

How We Use Your Information

We may use your information for business purposes including:

  • Responding to inquiries and requests
  • Providing quotations, proposals, and recommendations
  • Processing product and service requests
  • Delivering customer support
  • Evaluating technical applications and specifications
  • Improving our products and services
  • Operating and improving our Website
  • Conducting analytics and performance measurement
  • Sending marketing and promotional communications
  • Maintaining business records
  • Detecting fraud and maintaining security
  • Complying with legal obligations
  • Enforcing our terms and agreements

File Uploads and Submitted Content

Our Website may allow users to upload photographs, images, engineering drawings, specifications, CAD files, and other documents.

By submitting content through our Website, you represent that:

  • You own or have permission to submit the content;
  • The content does not violate the rights of any third party;
  • The content may be used by us solely for evaluating, responding to, and servicing your inquiry.

We recommend that you do not upload highly confidential, proprietary, regulated, or sensitive personal information unless specifically requested.

Uploaded files may be reviewed by our employees, contractors, manufacturers, technical partners, or service providers when necessary to process your inquiry.

Cookies and Similar Technologies

Our Website uses cookies and similar tracking technologies to improve functionality, analyze performance, and support marketing activities.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Website to function properly and cannot be disabled.

Functional Cookies

These cookies enable enhanced functionality and personalization.

Analytics Cookies

These cookies help us understand how visitors use our Website and improve performance.

Examples may include:

  • Google Analytics
  • Google Tag Manager
  • Microsoft Clarity
  • Other analytics platforms

Advertising and Marketing Cookies

These cookies may be used to:

  • Deliver targeted advertising
  • Measure advertising effectiveness
  • Build audience profiles
  • Support remarketing campaigns

Examples may include:

  • Google Ads
  • LinkedIn Ads
  • Meta (Facebook) Ads
  • Other advertising platforms

Cookie Consent

Where required by applicable law, we obtain consent before placing non-essential cookies on your device.

You may:

  • Accept all cookies;
  • Reject non-essential cookies;
  • Customize your cookie preferences;
  • Change your cookie settings at any time through your browser settings or our cookie preference center.

Please note that disabling certain cookies may affect Website functionality.

Website Analytics and Tracking Technologies

We use analytics and tracking technologies to understand visitor behavior and improve our Website and marketing efforts.

These technologies may collect information including:

  • Pages viewed
  • Buttons clicked
  • Session recordings
  • Scroll depth
  • Mouse movements
  • Form interactions
  • Device and browser information
  • Referral sources
  • Advertising attribution information

We may use services including:

  • Google Analytics
  • Google Tag Manager
  • Google Ads Conversion Tracking
  • Microsoft Advertising
  • LinkedIn Insight Tag
  • Meta Pixel
  • Heat mapping and session recording technologies
  • CRM and marketing automation integrations

This information helps us evaluate Website performance and improve the customer experience.

Email Communications and Marketing

If you contact us or subscribe to communications, we may send:

  • Product information
  • Company updates
  • Newsletters
  • Industry insights
  • Marketing communications
  • Event invitations
  • Promotional materials

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link included in emails;
  • Contacting us directly.

Even if you opt out of marketing communications, we may still send transactional or service-related communications.

Information Sharing and Disclosure

We do not sell your personal information for monetary compensation.

We may share information with:

  • Employees and authorized personnel;
  • Manufacturers and technical partners;
  • Service providers and vendors;
  • Website hosting providers;
  • Analytics providers;
  • Marketing platforms;
  • Professional advisors;
  • Government authorities when legally required;
  • Successors in connection with mergers, acquisitions, or business transfers.

All third-party providers are expected to protect personal information appropriately.

Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide requested services;
  • Maintain business records;
  • Comply with legal obligations;
  • Resolve disputes;
  • Enforce agreements;
  • Support legitimate business purposes.

Retention periods vary depending on the type of information involved.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information and uploaded files from:

  • Unauthorized access;
  • Disclosure;
  • Alteration;
  • Loss;
  • Misuse;
  • Destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, including countries that may have different privacy laws than your own.

By using our Website, you consent to such transfers where permitted by applicable law.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Know what personal information we collect;
  • Request access to your personal information;
  • Request deletion of personal information;
  • Request correction of inaccurate information;
  • Limit certain uses of sensitive personal information where applicable;
  • Opt out of certain sharing activities;
  • Receive equal service regardless of exercising your privacy rights.

To exercise your rights, please contact us using the information provided below.

We will not discriminate against you for exercising your privacy rights.

European Privacy Rights (GDPR)

If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar laws, you may have rights including:

  • Right of access;
  • Right to rectification;
  • Right to erasure;
  • Right to restrict processing;
  • Right to object to processing;
  • Right to data portability;
  • Right to withdraw consent;
  • Right to lodge a complaint with a supervisory authority.

We process personal information under one or more lawful bases, including:

  • Your consent;
  • Performance of a contract;
  • Compliance with legal obligations;
  • Legitimate business interests.

Children's Privacy

Our Website is intended for business and general audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Do Not Track Signals

Some web browsers offer "Do Not Track" signals. Because there is no universally accepted standard for responding to these signals, our Website may not respond to all Do Not Track requests.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will become effective upon posting the revised policy on this Website. We encourage visitors to periodically review this Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us using the contact information provided on our Website.

You may also contact us regarding:

  • Requests to access your information;
  • Requests to correct or delete information;
  • Cookie preferences;
  • Marketing opt-out requests;
  • Privacy-related concerns or complaints.